Call it an approach, a framework, even a process. It doesn’t matter the term you use, having a standardized methodology frees your consultants from sweating the small stuff and allows them to unleash their intelligence and creativity tackling the client’s real problem.
Unfortunately, most firms develop their practices in an ad-hoc fashion, modifying their last deck, or picking up anecdotes along the way, never realizing the full potential of their knowledge and intellectual property. We help our clients to package up that knowledge into a concise approach, including a framework for thinking through problems, communicating value, and tackling the work. At the end of a practice development project, our clients not only have a better sense of what they do, but how they do it, and their associates feel like they can work to their fullest potential on every problem.
We take a holistic, end-first approach to practice development, starting with your clients’ needs and mapping in your firms unique capabilities, answering two key questions: what do you do, and how do you do it. After getting to know the experts in your practice, the broader marketplace, and your past successes, we work with you to develop a framework for presenting it to clients, develop tools and techniques to help your associates structure their thinking, and coach your teams on new ways to approach the work.
At the end of the project, you’ll have a better sense of your value proposition, a clearly articulated framework for thinking about clients’ problems, a repeatable approach, and the tools that will allow your associates to unlock their creativity rather than reinventing the wheel. Most importantly, you’ll be able to scale your practice faster than you ever thought, adding value to more clients and growing your firm at a rapid rate.